Guests Experience Excellence
Smart Concierge lets your guests have everything they want in their pocket.
Top Functions:
Quick and simple directions for guests to explore and enjoy your offerings.
Make sure guests don’t miss out on facilities, menus and services.
Make it easy to access everything from room service and dinner reservations to tee times or spa experiences.
Fast-track guests from arrival to their room in record time, no queues, no hassle, no worries.
Lock and unlock your room with your phone, key-ring or room card ensuring maximum convenience for all guests.
Guests can get translations from their native tongue to the local languages in seconds, so no need to fret.
Nobody knows the surrounding area better than you so why not share, recommend and promote the local area.
Guests can book recommended local taxis and check transport times all through your Smart Suite .
Hoteliers Experience Excellence
Smart Concierge has been developed with hoteliers to reduces costs and improve guest spend.
Top Features:
It’s all in the guest’s pocket, so no hardware taking up space. Plus if you have existing booking, reservation or check-in systems we can tie in with them.
All of the content on your Smart Concierge can be updated at the touch of a button, so no costly reprinting or waiting for days; this is great if you have daily/weekly offers.
Your brand, your house colours and your content. From images to videos, and from social media to pdfs, the smart concierge can show off your best content.
Measure success and improve content by seeing what guests are looking at and what they are using most. No more guessing or surveys.
Guests have the power to enjoy and share your content in their own language. This translation happens automatically so that it works for all content, all of the time.