Smart Concierge delivers outstanding guest experience on demand
SMART CONCIERGE EMPOWERS GUESTS
ABOUT NGAGE
Smart. Seamless. Simple.
People, places and brands around the world are enabling us all; to do more, to learn more, to connect and to serve each other instantly and at any time. Ngage want to ensure getting the right experience at the right time is simple, seamless and smart for all. Minus the clutter and hassle.
Everybody loves feeling engaged, whether it’s the places we visit, the people we meet or the experiences we share along the way. It isn’t about digital or analogue, those are means to an end… It’s about meeting like-minded people and becoming involved in their success story.
Smart Concierge
Smart Concierge is the smart and simple fast track that puts your content and offers in the palm of your guests’ hands without the hassle of downloading it. As a tailored marketing/eCommerce channel, Smart Concierge enables clients to optimize profit as well as deliver better outcomes for guests through stronger customer value propositions. Amenities and services are made seamless to access and simple to book by putting the power in visitors’ palms, allowing them to enjoy and spend from the comfort and convenience of their own phone. Smart Concierge improves guest experience as well as the venue's bottom line.

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One
Plan
Learn about our client's aims, objectives and budget to build clear scope of work.
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Two
Do
Develop a concept demo for key stakeholders and decision makers.
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Three
Check
Share feedback and insights to improve and confirm function and design.
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Four
Act
Build, test, activate and promote new Smart Concierge for guests.